Byers Consulting Group
Make the human side more limber, innovative, and able to grow without more hires — through stronger listening structures, coaching agents, and automated workflows.
Three ways to work together
Every engagement ends with systems you own — documented, replicable, built to run without us.
01 — Listening Systems
Build a structure where staff voice actually reaches decision-makers — documented, replicable, and built to last.
02 — Coaching Agents
A purpose-built AI coaching agent grounded in your framework — available 24/7, without scheduling friction.
03 — Automation
Replace repetitive manual workflows with systems that run — across whatever stack you already use.
Organizations studied. More ways to speak up correlated directly with higher retention.
Percentage-point gain in first-attempt performance from just-in-time coaching — randomized trial.
Returned to the week by removing repetitive routing, extraction, reconciliation, and status tracking.
Weekly time spent on manual invoice processing — before and after automation. Same team. Same stack. No new software required.
The honest comparison
The operational difference between collecting input and actually listening.
| Without a listening structure | Byers Listening System |
|---|---|
| Feedback collected and filed — rarely revisited | Routes to decision-makers with a documented response loop |
| Decisions made without a structured input process | Informed by formal listening at defined points in the cycle |
| Staff rarely know if their voice mattered | Close-the-loop mechanism shows workers what changed and why |
| Listening is compliance — a survey, once a year | Participation is expected, trusted, and structurally supported |
| Depends on whoever championed it | Documented, replicable system that runs without outside support |
| Trust in leadership erodes quietly | Problems surface while they're still small — early warning built in |
We scope every listening engagement to your org structure — no generic frameworks.
Purpose-built agents change the access and consistency equation — without adding headcount.
| Without coaching agents | Byers Coaching Agent |
|---|---|
| Access tied to manager availability | Available on demand, any time, no scheduling friction |
| Consistency varies by who coaches you | Research-grounded parameters, consistent every session |
| Development episodic, often generic | Scenario-based coaching in the moment it's needed |
| More leaders requires more coaches | One agent, any number of seats, licensable per org |
| A platform you depend on someone else to run | A product your organization deploys and controls |
| Leaders get validation, not real challenge | Socratic agent pushes deeper every session |
We build every agent against your coaching model — not a generic template.
Automation returns hours to the week by removing the work that should never have required a person.
| Manual workflows | Byers Automation |
|---|---|
| Repetitive tasks handled per transaction, by hand | Triggered, extracted, and logged automatically |
| Data accuracy only as good as the last person who entered it | Consistent from the source document, every time |
| Staff time spent tracking, routing, and chasing updates | Freed for decisions and the work people were hired for |
| Error handling caught late — or not at all | Flagged the moment a mismatch occurs, with context prepared |
| Each platform updated one at a time | Connected once, kept in sync across all systems |
| Growing output means growing headcount | Better systems let the same team carry more |
We build to your existing stack — no new platforms required.
Ready to start
Most engagements begin with a 30-minute call — no pitch, no deck. Just a clear look at where your organization is and whether there’s a match.
What are you trying to do?
Pick one. We’ll route your note faster.
About the work
I built these systems because I lived the problem. As a leader who built listening structures from scratch, I saw firsthand what happens when people feel unheard — and what changes when they’re not.
The attrition numbers tell the story plainly. When people feel structurally heard, they stay. When they can speak honestly, they catch problems while they’re small. That’s not a culture initiative — it’s a system with documented protocols, named owners, and a response loop you can point to.
I now build these structures for organizations ready to make the same shift — whether that’s a listening system, a coaching agent, or automation that returns hours to the people doing the real work.
Pricing
Build a structure where staff voice actually reaches decision-makers — documented, replicable, and built to last.
Site
6-10 weeks
Multi-Site
10-16 weeks
Enterprise
Custom timeline
A purpose-built AI coaching agent grounded in your framework — available 24/7, without scheduling friction.
Team
25 seats · $18/seat · Annual: 10 mo for 12
Build included · 6-month minimum
Usage included (admin-visible). Each plan includes generous monthly usage designed for daily work. Admins can view usage balance and reset timing. If a team reaches its monthly limit, the coach continues in a lightweight mode (short answers) until the reset. Admins can also enable additional usage when needed.
Department
60 seats · $15/seat · Annual: 10 mo for 12
Build included · 6-month minimum
Usage included (admin-visible). Each plan includes generous monthly usage designed for daily work. Admins can view usage balance and reset timing. If a team reaches its monthly limit, the coach continues in a lightweight mode (short answers) until the reset. Admins can also enable additional usage when needed.
Org-Wide
150 seats · ~$11/seat · Annual: 10 mo for 12
Build included · 6-month minimum
Usage included (admin-visible). Each plan includes generous monthly usage designed for daily work. Admins can view usage balance and reset timing. If a team reaches its monthly limit, the coach continues in a lightweight mode (short answers) until the reset. Admins can also enable additional usage when needed.
Replace repetitive manual workflows with systems that run — across whatever stack you already use.
Scoping
1-2 weeks · Credited toward your build
Standard
6-8 weeks · 1-2 systems, single flow
Complex
8-12 weeks · Multi-system + AI extraction
Ready to modernize the work?
Tell us what's manual, what's stuck, or what's scaling faster than your team can support. We'll reply within 2 business days.
